Terms of service
The operating terms for CloutOps services.
Effective July 21, 2026. These terms apply to the CloutOps website, client portal, Slack companion, and managed content service.
Agreement and authority
By using CloutOps, you agree to these terms on behalf of yourself or the organization you represent and confirm that you have authority to bind that organization. An order form, statement of work, insertion order, or signed agreement controls if it conflicts with these public terms.
Service scope
CloutOps provides managed content planning, production, review, publishing handoff, reporting, and optional social amplification. Plan deliverables, timing, service levels, fees, and special usage rights are defined in the applicable commercial agreement.
Customer materials and permissions
You retain rights in materials you submit. You grant CloutOps and its providers the limited rights needed to store, process, edit, generate from, distribute as authorized, and otherwise perform the service. You represent that submitted materials, instructions, talent, music, claims, and data may lawfully be used for the requested scope and will keep rights metadata accurate.
Creative ownership and reuse
The ownership, exclusivity, and reuse policy recorded for the creative or in the applicable agreement controls. Unless a different agreement is recorded, delivered creative is treated as client-owned, client-exclusive, and not reusable across clients. When pattern-only reuse is expressly permitted, another client’s assets, branding, product details, claims, copy, approvals, and performance data do not transfer.
Review and approvals
You are responsible for reviewing creative, claims, disclosures, legal requirements, rights, and publishing details before approval or use. Approval applies to the exact recorded version. Material changes may require reapproval. CloutOps will not intentionally book media spend solely from a creative approval.
Amplification and third-party platforms
Page availability, media routes, placement pricing, timing, performance, and platform behavior may change. Amplification requires separate commercial approval. Third-party platforms and providers have their own terms and may restrict, remove, delay, or change content and access.
Fees, suspension, and termination
You will pay fees and taxes stated in the commercial agreement. We may suspend access for security risk, unlawful use, material breach, or overdue undisputed amounts. Either party may terminate as allowed by the applicable agreement; provisions that should survive will remain in effect.
Acceptable use
Do not use the service to violate law or third-party rights; misrepresent identity or authorization; distribute malware; bypass security or tenant boundaries; extract private supplier operations; or create unlawful, deceptive, abusive, or harmful content.
Disclaimers and liability
Except as expressly stated in a signed agreement, the service is provided on an as-available basis. AI and third-party outputs can be incomplete or inaccurate and require human review. To the maximum extent permitted by law, each party’s warranties, exclusions, indemnities, and liability limits are governed by the applicable commercial agreement.
General
The governing-law, venue, notice, assignment, force-majeure, and dispute provisions in the applicable commercial agreement control. If none exists, contact us before relying on the service for a regulated or high-risk use.
Questions
Contact legal@cloutos.com. These public terms should be read with the order form or service agreement for your account.